"For Your Best Friend"

Serving these areas of San Diego's North County:

Gina McGrath:        Encinitas (including Cardiff, Olivenhain &              
858 692 7448           Leucadia)        
                              Rancho Santa Fe
                              Solana Beach
                              La Costa

Michelle Desautels: Carlsbad
858 414 8396           La Costa
                              Oceanside
                              San Marcos
                              Vista

Here are some of our general policies &
how we operate:

In order to provide personalized care for your
pets, an introductory meeting is required of all
new clients. This meeting is a free consultation,
to take place at the clients' residence and set
up at a convenient time for both the sitter & the
client. It is a chance for both the client & their
pet to meet the sitter, on the pet's "turf". This
enables the sitter to detect whether or not a
pet might be territorial, or otherwise pose a
threat to the sitter. Also, at this time, the sitter
will go over in detail the services provided as
well as information on fees, discounts, policies
and references. Information is left with the
client for future perusal. If the client agrees to
do business with Claws and Paws Pet Sitting  
Service, the client & sitter are required to sign a
contract, and it is requested that a spare house
key be made available for the sitter to keep.
The key will be kept in a lock box in the Claws
and Paws office and taken out only when
needed. The pet's routine will also be
discussed, including diet, restrictions, (if any),
regular walking routes, location of leashes,
toys, food, bowls, etc.

In order to reserve the dates & times for pet
care, it is suggested a client book the time at
least a week in advance, and a month in
advance for holiday bookings. Claws and Paws
is noted for flexibility, and we understand that
last minute trips are sometimes unavoidable,
but there are times when not everyone can be
accommodated, especially during the holidays.
Please take this into consideration and book
early.

It is Claws and Paws policy to call the client
before the client leaves for a trip. This call is to
confirm the dates that were booked. If there
are any discrepancies with the dates, please let
us know immediately to avoid any disruption in
the pet's routine.

It is requested that all clients "check in" upon
returning home from a trip. A simple phone call
to the sitter is all that's required to let the sitter
know that the clients' pets are in good hands.
This to ensure that the clients have returned
home safely & no further visits are needed to
care for their pets at this time.